Welcome to the official website of H&H Healthcare and Cosmetics Pvt. Ltd. (“H&H”, “we”, “our”, or “us”). We are a third-party manufacturer and supplier of Nutraceutical and Herbal health products, with state-of-the-art manufacturing facilities located in Indore, Madhya Pradesh, India.

We are committed to protecting your privacy and ensuring the security of any personal information you provide. This Privacy Policy outlines how we collect, store, use, and disclose your data when you use our website, products, or services.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy. If you do not agree with our practices, please do not use the website or submit any personal data.

1. Scope of Policy

This Privacy Policy applies to all users of our website and services, including customers, suppliers, clients, and partners. It explains how we collect and manage both personal and non-personal information.

2. Legal Compliance

This policy is governed by and adheres to the following legal frameworks:

  • The Information Technology Act, 2000 – Section 43A
  • The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
  • Other applicable Indian data protection regulations

3. Information We Collect

We may collect the following types of personally identifiable information (PII) and non-personal information:

A. Personal Information

  • Name, contact number, and email address
  • Company name and designation (for B2B clients)
  • Postal/billing/shipping addresses
  • PAN, GSTIN, or any other compliance information (if shared)
  • Any other data you voluntarily provide via contact forms, emails, or offline communication

B. Device & Usage Information

  • IP address and browser information
  • Device type and OS version
  • Pages visited and time spent on site
  • Log files, cookies, web beacons, and analytics data

C. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze user behavior, and serve personalized content. You can manage cookie preferences in your browser settings.

4. Purpose of Data Collection

We collect, use, and process your information for the following purposes:

  • To respond to inquiries and service requests
  • To provide customized B2B manufacturing proposals and quotations
  • To deliver relevant updates about our products or certifications
  • To improve our website’s functionality and content
  • To meet legal and compliance requirements
  • For internal operations such as auditing, data analysis, and research
  • For recruitment and career-related purposes (via Career Page)

5. Sharing & Disclosure of Information

We do not sell your personal information. However, we may share your data with:

A. Third Parties:

  • IT service providers (hosting, analytics, CRM)
  • Legal, regulatory, or compliance advisors
  • Marketing and communication service providers (for newsletters or announcements)

B. Regulatory Authorities:

  • When required by law, court order, or government authority
  • For identity verification, fraud detection, or legal compliance

C. Internal Use:

  • With departments and authorized personnel within H&H and its group companies
  • For business operations, quality control, or customer service enhancement

All third-party recipients of personal data are bound by confidentiality obligations consistent with this policy.

6. International Data Transfer

While we primarily operate within India, some of our service providers may be located outside the country. By using our website, you consent to the transfer of your data to jurisdictions that may not offer the same level of data protection as your home country.

7. Data Storage & Retention

  • All personal data is stored on secure servers with appropriate encryption.
  • We retain your information for as long as necessary to fulfill the purpose it was collected for, or as required by law.
  • Inactive user data may be archived, anonymized, or deleted periodically.

8. Data Protection & Security Measures

We implement strong physical, technical, and administrative security controls to safeguard your data. This includes:

  • SSL encryption across all web pages
  • Regular data backups and vulnerability scans
  • Controlled access to sensitive data
  • Employee confidentiality agreements

Despite our best efforts, no system is completely secure. We urge you to exercise caution while sharing information online.

9. User Rights

As a user, you have the following rights (as per applicable law):

  • Right to Access: You may request details of the personal data we hold about you.
  • Right to Correction: You can correct inaccuracies in your data.
  • Right to Deletion: You can request deletion of your personal data in specific circumstances.
  • Right to Restrict Processing: You may request limitations on how we use your data.
  • Right to Object: You may object to certain data uses (e.g., direct marketing).
  • Right to Withdraw Consent: Where applicable, you may revoke previously given consent.

To exercise any of the above rights, please email us at:

📩 info@hnhhealthcare.in

10. Children’s Privacy

Our website and services are not intended for children under the age of 16. We do not knowingly collect personal data from minors. If we discover that such data has been collected without parental consent, we will delete it promptly.

11. External Links

Our website may contain links to third-party sites. We are not responsible for the content, privacy policies, or practices of any external website. We encourage you to review their privacy policies before submitting any personal data.

12. Cookies Policy Summary

Our website uses the following types of cookies:

  • Essential Cookies – Required for core functionality
  • Performance Cookies – Helps us understand how the website is used
  • Functional Cookies – Remembers user preferences
  • Targeting/Advertising Cookies – Offers personalized content and ads

You may control or disable cookies through your browser settings, though some website features may be affected.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. All changes will be posted on this page with the effective date. You are encouraged to check this page regularly to stay informed about our privacy practices.

Significant changes will be communicated via website banners, email notifications, or updated terms.

14. Contact Us

If you have any questions, concerns, or feedback regarding this Privacy Policy, or if you wish to file a complaint, please contact:

📧 Email: info@hnhhealthcare.in

📍 Corporate Office:

H&H Healthcare and Cosmetics Pvt. Ltd.

37-38. Lasudia Mori, Dewas Naka, A.B. Road, Indore, 452010 – M.P. India

Indore, Madhya Pradesh, India